Jessica Friedrichs is Assistant Professor and Director of the BSW Program in the Department of Social Work in the College of Leadership and Social Change at Carlow University. From 2008-2017, she coordinated the service-learning curriculum at Carlow known as the "Just and Merciful World Curriculum." She has also served as the Co-Director of the Honors Program.
Prof. Friedrichs is passionate about teaching and experiential learning. In her courses, students regularly connect with community organizations, local individuals, and other resources to enhance their learning. Before joining the faculty at Carlow, she worked in the non-profit sector with local and global service-learning, the refugee population, in a community-based foundation and with a variety of AmeriCorps programs. She regularly teaches a course focused on immigration in the United States in which students partner with local non-profit organizations such as Literacy Pittsburgh, All for All, and the Somali Bantu Community Association to support social justice and integration for newcomers in the Pittsburgh community.
Prof. Friedrichs earned a Master's in Social Work (MSW) with a focus on Community Organizing and Social Administration and a Master's in Public Administration (MPA) with a focus on Non-Profit Management from the University of Pittsburgh, and her BA in Sociology from Penn State University.
Prof. Friedrichs previously worked in global fair trade learning through the international organization Amizade where she facilitated service-learning courses in Bolivia, Jamaica, the Navajo Nation, Northern Ireland, and Tanzania. She developed teaching strategies in that context and co-authored the book "Community-Based Global Learning: The Theory and Practice of Ethical Engagement at Home and Abroad" in 2018 (Stylus).
Her other areas of research and scholarship include first-generation learners, teaching cultural humility, community-engaged curriculum design, and cultivating reflection. She has published in the journals Social Justice and Prism, and regularly presents at local and national conference with colleagues and undergraduate students. She also serves as a trainer to local non-profit organizations.